Terms of Use
This site belongs exclusively and primarily to the company EUROLAMP A.B.E.E.
This Agreement covers exclusively any sale of products through the website www.eurolamp.gr. Any deviations from this Agreement must be confirmed by EUROLAMP A.B.E.E.. Any other Terms and Conditions are expressly excluded. Each user who enters and uses the services of the online store is deemed to consent to and unconditionally accept the terms set forth herein, without any exception. If a user does not agree with these terms, he must refrain from using the online store and from any transaction with it.
Sending your order implies acceptance of this Agreement and all of its terms.
1. Customer Obligations
Customers are responsible for the selection of the Product and its suitability for their purposes.
2. Orders
Orders must be received in writing via the Internet by completing and sending the relevant Order Form available on the website www.eurolamp.gr and refer only to wholesale customers. Your order is considered received by EUROLAMP S.A. from the moment you receive relevant order status information. Order status updates are displayed on the user's screen and are sent by e-mail to the contact email address registered by the user. During the processing of each registered order, the stock availability of the products you ordered is also confirmed. In case the availability or delivery time differs from that indicated on the product page, you will receive relevant telephone information. The listed prices of the various products displayed on the website pages do not include the legal VAT. The final price including VAT will be indicated at the final stage of your order.
The prices of the online store may change at any time without notice. The various product offers are valid until stocks run out. In case of low/limited availability of a product that has been put on offer, EUROLAMP A.B.E.E. reserves the reasonable right to execute the relevant orders based on the order's time sequence.
EUROLAMP A.B.E.E. strives to provide you with high quality services on a daily basis and in good faith, is not responsible and is not bound by any errors in the characteristics, photos and prices of products listed on the website www.eurolamp.gr and cannot guarantee that there will be no errors for any reason during the entry and/or updating of the characteristics and/or price of a product.
In good faith and for your own protection, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with your order, please contact the Customer Service Department at +302310 574802 or by sending an e-mail to info@eurolamp.gr.
3. Order Cancellations
You can cancel your order within 12 hours by calling +302310 574802 or by email to info@eurolamp.gr. Depending on the stage of development of your order, we will inform you of the options you have.
4. Order Delivery
The products can be sent to you anywhere within the Greek Territory to the place you have indicated in the Order form either with the cooperating transport companies or within the Prefecture of Thessaloniki with our company's drivers. Delivery time is 1-2 business days (Monday to Friday). For unavailable products, you will be informed by our company by phone or via the email you have registered.
5. Warranty
EUROLAMP A.B.E. does not provide a warranty or guarantee protection for the suitability of the product sold for any specific purpose.
6. Force Majeure
EUROLAMP A.B.E. is not responsible for delays in execution (including delivery) due to cases that cannot be attributed to the fault of EUROLAMP A.B.E. or are due to force majeure and will be entitled to an extension of time for execution. Indicative examples may be strikes, terrorist acts, war, supplier / transportation / production problems, exchange rate fluctuations, government or legislative acts and natural disasters.
7. Product Returns - Consumer Rights
You have the right to return the products you purchased, informing us of the reason for which you wish to return the products, within 45 calendar days from the date of invoice. In this case, you will only be charged the direct cost of returning the products. For your desire to return the products you purchased from our online store you must notify us by reaching out at info@eurolamp.gr with the subject "Product Return Request" indicating the date/number of the purchase document as well as the reason for the return within the above deadline. Provided that you receive written return approval from EUROLAMP A.B.E.E., the address to which the products to be returned must be sent is: 3rd km Symmachiki road
57 013 – ORAIOKASTRO THESSALONIKI .
To avoid your own inconvenience, it is advisable to carefully check the condition of the products sold and the integrity of their packaging at the time of delivery of your order, in order to detect any obvious defects (e.g. broken goods, etc.). The provisions of the Civil Code apply to the treatment of defects or lack of agreed properties in the items sold. For a property to be considered agreed, it must be certified as such in writing by both parties.
In the event of a return of the products and depending on the method you chose to pay for your order and the method of their return, the issuance of your credit invoice will be completed within 30 days from the date we receive the products.
This Agreement does not affect any consumer rights provided for by law.
8. Modification of the terms of this
EUROLAMP A.B.E.E. reserves the right to modify or renew the terms and conditions of transactions. The modification or renewal will be effective from the moment this text is updated for any change.
If any part of this Agreement is proven invalid or unenforceable by a court decision, the remaining Agreement will continue to be valid. EUROLAMP A.B.E.E. may enter into an agreement to assign its obligations to a suitable third party. Otherwise, neither party shall be entitled to assign or transfer its rights or obligations. All notifications must be made in writing (by hand, by e-mail, fax or letter via first class mail, which shall be deemed delivered 48 hours after posting).
9. Applicable Law - Jurisdiction
This Agreement shall be governed by European and Greek Law, in particular the legislation regulating issues related to e-commerce, distance selling and consumer protection, and shall be subject to the exclusive jurisdiction of the courts of Thessaloniki.
TERMS OF USE OF THE WEBSITE - SECURITY OF TRANSACTIONS
Terms of Use
Welcome to our company's websites. By using our site, you agree to the following terms, which you should read carefully.
Any software available for downloading from this server is the intellectual property of EUROLAMP A.B.E.E.
1. the use of such documents from this server is limited exclusively to informational and non-commercial purposes or is only personal and will not be copied or placed on another computer network, nor will they be distributed by other means of communication
2. no intervention whatsoever is made in the documents. Any other use is strictly prohibited by law and may entail severe civil and criminal penalties. Violators will be prosecuted.
EUROLAMP A.B.E.E. does not state in any way that the information contained in the documents and announcements published on this server are suitable for any purpose. Any such document and related graphic representation is provided "as is" without any warranty of any kind whatsoever.
EUROLAMP S.A. is not responsible or liable for any damage or moral harm resulting from the inability to provide support services.
You are free to use the website www.eurolamp.gr in accordance with the Law and good morals. The responsibility for the contents of the transactions belongs exclusively to you. EUROLAMP S.A. does not exercise any type of correction or intervention in the data you transfer. We ask that you correctly complete the following fields (name, address, message) in the on-line communication forms. The use of the EUROLAMP S.A. site is subject to Greek and International laws and you agree not to use our site with the aim of violating these laws.
User Responsibility
Users agree and undertake not to use the online store for:
1. sending, publishing, sending by e-mail or transmitting by other means any content that is illegal for any reason, causes illegal offense and damage to EUROLAMP A.B.E.E. or any third party or violates the confidentiality or privacy of any person's information,
2. sending, publishing, sending by e-mail or transmitting by other means any content that offends the users' morals, social values, minors, etc.,
3. sending, publishing, sending by e-mail or transmitting by other means any content for which users do not have the right to transmit according to the law or applicable contracts (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements),
4. sending, publishing, sending by e-mail or transmitting by other means any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties,
5. sending, publishing, sending by e-mail or transmitting by other means any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or disable the operation of any computer software or hardware,
6. intentional or unintentional violation of the applicable legislation or provisions,
7. harassment of third parties in any way,
8. collection or storage of personal data regarding other users.
They also agree that all members, associates, employees, management, shareholders and other associates of EUROLAMP A.B.E.E. are not responsible for anything arising from third parties using the EUROLAMP A.B.E.E. site. Any use contrary to the above, in addition to any and all civil penalties, will result in the termination of the services provided without any notice.
Copyright
The site includes material, trademarks and other content that belongs to EUROLAMP A.B.E.E. and is protected by Law. All contents of the site (including texts, graphics, images, photographs and software) are the intellectual property of EUROLAMP A.B.E.E. and are protected by Greek and International Law. Any copying, reproduction and retransmission of the material is prohibited without the written permission of the company. Its appearance on the website should in no way be construed as a transfer or assignment of a license or right to use them.
Limits of Liability
By using the site, you fully agree that use is at your own risk. EUROLAMP A.B.E.E. makes every effort to provide a high quality service but we cannot guarantee that there will be no interruptions or errors. Any reference or link to another site is provided for your convenience and we are not responsible for the contents, products and services provided (advertising or sale) on these sites. The photos of the products are indicative.
Applicable Law
The site has been created and controlled by EUROLAMP A.B.E.E. in Thessaloniki and Greek Law will guide the use of the site and its interpretation. If you choose to access our site from another country, you are responsible for following the Laws of that country.
The above terms constitute the complete agreement with EUROLAMP A.B.E.E. and EUROLAMP A.B.E.E. has the right to make changes to the content of the site and the above terms without any notice.
Privacy Statement
This privacy statement concerns the EUROLAMP A.B.E.E. site (www.eurolamp.gr)
When you send a request online, the information you provide us is used to respond to your question electronically. We consider the requests you complete and the electronic correspondence you send confidential. We do not transfer their content except to the directly interested recipient and to the law, if we are asked to do so or in the event that we consider the content of the message to be offensive to us.
Such action is necessary in order to:
1. protect our rights and property
2. protect ourselves against misuse or unauthorized use of the EUROLAMP A.B.E. site 3. protect our personal safety or the property of our users and the public.
However, if you provide us with a false email address or attempt to impersonate someone else when sending information online, all information - including your IP address - will be part of any investigation. EUROLAMP A.B.E. people may need to process your email message in collaboration with the technical department. Also, if you ask one of the EUROLAMP A.B.E. customer service representatives to assist you with any email correspondence, he or she will be able to access the full range of information relevant to your request, including your email address and your messages.
EUROLAMP A.B.E. has links to other sites. We are not responsible for their security policies or the way they manage their online visitors.