Introduction

The Privacy Policy will help you understand what information we collect and process using this EUROLAMP ABEE website, how we use it, and what choices you have regarding your personal data.

When we refer to the "Company" in this Privacy Policy, we are referring to EUROLAMP ABEE, the company that provides this website and any services or features that may be made available to you through this website.

Data protection framework

EUROLAMP ABEE has aligned its Privacy Policy with the EU General Data Protection Regulation (GDPR) that came into effect on May 25, 2018, under the supervision of the Greek Data Protection Authority.

EUROLAMP ABEE has completed the relevant privacy impact assessments (also known as data protection impact assessments under the GDPR) for activities related to this website, as well as its overall activities.

The above are available upon request to the Data Protection Officer of EUROLAMP ABEE (see section 9).

1. Customer and citizen data

You can send us your personal data via this website if you are looking for more information about us or our products, or for other similar purposes. Your decision to disclose your personal data is entirely voluntary, and by doing so, you give us your specific consent to use your personal data only for the purposes for which you have disclosed it to us.
EUROLAMP ABEE may access and use Customer Data only for the purposes for which you have submitted it to us (a) to provide you with information, (b) to communicate with you, (c) to provide you with services, or (d) to maintain the functionality and security of the website and the services we provide to you. We will not use your personal information for any other purpose, such as sending you marketing material, unless we have your specific consent.

We will always handle and store your personal data in accordance with industry best practices, aligned with ISO 27001, the international standard for information security. These practices include the activities and procedures undertaken by our staff and authorized third parties (see Section 5), as well as the technical controls we implement to prevent unauthorized access, compromise, or theft of information from our applications, continuously supporting our entire Information System with all the latest tools, which we check regularly.

2. Sensitive personal data

The GDPR defines a number of categories of personal data that are considered "sensitive" and require special attention from data controllers. This website and any services available from this website do not collect or process sensitive personal data, supporting the assessment of the impact of confidentiality (known as a Data Protection Impact Assessment under the GDPR), which are available upon request to the Data Protection Officer of EUROLAMP ABEE (see section 9).

3. Children's personal data

This website (and the services provided by this website), as well as all EUROLAMP ABEE services in general, are not intended for children under the age of 18. If you become aware that a child under the age of 18 has provided us with their personal data without parental consent, please contact EUROLAMP AE's Data Protection Officer (see section 9) so that we can take appropriate action.

4. Customer and citizen data rights

As provided for in the personal data protection regulations, you have many rights related to the provision of your personal data to EUROLAMP AE, using it and this specific website. These rights include requesting EUROLAMP ABEE to:

• confirm what personal data it may hold about you, if any, and for what purposes.

• change the consent you have provided in relation to your personal data.

• correct any inaccurate or incomplete personal data it may hold about you.

• provide you with a complete copy of your personal data so that you can transfer it elsewhere.

• stop processing your personal data while an objection from you is pending/being resolved.

• permanently erase all your personal data and confirm to you that it has done so (unless there is a valid reason why we cannot do so).

To contact EUROLAMP ABEE, please refer to Section 9 below. If EUROLAMP ABEE does not respond to your request, or does not provide you with a valid reason why it is unable to do so, you have the right to contact the Data Protection Authority to make a complaint.
You can contact them via their website (www.dpa.gr) or by phone (+30 210-6475600), or in writing at their headquarters (1-3 Kifissias Avenue, 115 23 Athens).

5. Website cookies

Types of cookies

Temporary and permanent cookies

We may use temporary cookies, which exist until you close your browser. We may use permanent cookies, which are retained for a longer specific period of time.

Third-party cookies

Our website may allow the installation of third-party cookies that appear on our website. These third-party cookies are not under our control. For further information on their use, please visit the relevant third-party website for further information. Details of any third-party cookies are set out in the table below.

Cookies used on this website

Below is a summary of the cookies used on Eurolamp.gr. You should check the other Eurolamp.gr websites as the use of cookies may differ.

Essential

Cookie name	ASP.NET_SessionId
Referring Page(s)	The first page the user visits
Referring Entity (1st party)	Eurolamp.gr
Data collected by the cookie	Session information
Purpose	ASP.NET_SessionId is a session cookie and is used to identify the session. It is created when a visitor enters the website and expires when they leave.
Expiration	Session end
Cookie name	.ASPAUTH
Referring Page(s)	Login
Referring Entity (1st party)	Eurolamp.gr
Data collected by the cookie	User authentication information
Purpose	The .ASPXAUTH cookie is used to determine if a user is authenticated.
Expiration	Session end

Functionality

Όνομα Cookie name	accept-disclaimer
Referring Page(s)	The first page the user visits
Referring Entity (1st party)	Eurolamp.gr
Data collected by the cookie	Collects information about the user's acceptance of cookies
Purpose	To confirm acceptance of the cookie disclaimer and to store information about alternative data storage in case of non-acceptance.
Expiration	Never
Cookie Name	AnonymousUserBasketDataKey
Referring Page(s)	The first page the user visits
Referring Entity (1st party)	Eurolamp.gr
Data collected by the cookie	An identifier for the anonymous user's basket
Purpose	To associate product baskets with browsers for anonymous users.
Expires	Never
Cookie name	WorkstationID
Referring Page(s)	The first page the user visits
Referring Entity (1st party)	Eurolamp.gr
Data collected by the cookie	An identifier for the device and browser of the logged-in user
Purpose	To manage access per workstation to the user
Expiry	Never

6. External links

This website may contain relevant hyperlinks to external websites that are not controlled by EUROLAMP ABEE.

While every reasonable care has been taken in selecting and providing such links, we recommend that you exercise caution before clicking on external links. We cannot guarantee the continued suitability of external links, nor can we continually verify the security or safety of the content that may be provided to you.

Therefore, we advise you that the use of external links is at your own risk and we cannot be held responsible for any damages or consequences arising from your use of them.

7. Changes to this Privacy Policy
We may change this EUROLAMP AE Privacy Policy from time to time, and if we do, we will post any changes on this website. If you continue to access this website or use EUROLAMP ABEE services available through this website or other channels of communication with it after these changes take effect, you will have agreed to the revised policy.

8. Contacting EUROLAMP ABEE

If you have any questions about this Privacy Policy, wish to exercise any of your legal rights, or wish to file a complaint, please contact us at the following address:

EUROLAMP AE

Symmachiki Odos

570 13 Oraiokastro, Thessaloniki

Greece

email: dpo@eurolamp.gr

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